Legal

Privacy Policy

Last updated: January 1, 2026

ZYRA Medical Group PLLC, doing business as ZYRA Sleep & Wellness ("we," "our," or "us"), is committed to protecting your privacy and the security of your health information. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website or use our services.

HIPAA Notice

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Our full Notice of Privacy Practices, which describes how we use and disclose your Protected Health Information (PHI), is provided to patients at the time of their first visit and is available upon request.

Information We Collect

Information You Provide

  • Contact information (name, email address, phone number, mailing address)
  • Date of birth and demographic information
  • Insurance information
  • Medical and health information you share through contact forms or communications
  • Messages and inquiries submitted through our website

Information Collected Automatically

  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website
  • General geographic location (city/region level)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule appointments
  • Provide and coordinate medical care
  • Process insurance claims and billing
  • Send appointment reminders and follow-up communications
  • Improve our website and services
  • Comply with legal and regulatory obligations

Text Message Communications

By providing your phone number through our contact form or patient intake, you consent to receive text messages from ZYRA Sleep & Wellness regarding your appointments, care, and practice updates. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message.

How We Protect Your Information

We implement industry-standard security measures to protect your information, including:

  • SSL/TLS encryption for all data transmitted through our website
  • Secure, HIPAA-compliant storage for patient health information
  • Access controls limiting staff access to patient data
  • Regular security assessments and employee training

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with:

  • Other healthcare providers involved in your care (with your consent)
  • Insurance companies for billing and claims processing
  • Service providers who assist our operations under confidentiality agreements
  • Legal authorities when required by law

Cookies & Analytics

Our website may use cookies and similar technologies to improve your experience and collect usage analytics. You can control cookie settings through your browser. We use analytics data in aggregate form to improve our website; we do not use it to identify individual visitors.

Your Rights

Under HIPAA, you have the right to:

  • Access and obtain a copy of your health information
  • Request corrections to your health information
  • Receive an accounting of disclosures of your health information
  • Request restrictions on how we use or disclose your information
  • File a complaint with the U.S. Department of Health and Human Services

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

ZYRA Medical Group PLLC
14465 Webb Chapel Rd
Suite 100
Farmers Branch, TX, 75234
Phone: (972) 942-9972

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.